Shipping policy

Shipping Policy

Domestic Shipping
We currently ship only within the U.S. (Canada support coming soon). All orders are fulfilled via Supliful’s U.S. fulfillment center.

Processing & Fulfillment Time
Orders are typically processed in 2–5 business days before shipping begins. Supliful Help Center+1
For very large orders (>200 items), fulfillment may take up to 5–10 business days. Supliful Help Center

Transit Time

  • Standard (USPS): ~1–4 business days

  • Express (USPS Priority): ~1–3 business days Supliful Help Center
    Once your order ships, you’ll receive tracking information so you can watch your package in transit.

Shipping Costs
We use calculated rates (based on weight & location) plus a small handling fee. Some products (e.g. entry-size items) may qualify for a flat rate.

Lost / Damaged Packages
If your package is lost or arrives damaged, we’ll work with you to refund or replace the product. Customer must notify us within 30 days after delivery date.

International / Canada Shipping
Not available currently. We plan to support Canadian deliveries in the future, and will update this policy when we do. Customers outside the U.S. should not place orders yet.

Other Notes

  • Once the order status is marked “Accepted”, it enters fulfillment and can no longer be canceled or modified. Supliful Help Center+1

  • Taxes, duties, or customs fees (if we expand internationally) are the responsibility of the buyer.